Support beyond project completion
Ongoing control system support that safeguards performance, enhances confidence, and keeps your team prepared for what’s next.
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EXPERTCONNECT+™
Stay Supported. Stay Updated. Stay Ahead
Once your system is up and running, the real work starts: maintaining its stability, security, and scalability. That’s where EXPERTCONNECT+™ comes into play.
Designed as a flexible, subscription-based support service, EXPERTCONNECT+™ helps you avoid downtime, stay ahead of technological shifts, and empower your team with the knowledge they need. Whether your system was just commissioned or has been operating for years, we ensure it continues to perform at its best—day after day, year after year.
🛠️ What EXPERTCONNECT+™ Delivers
EXPERTCONNECT+™ focuses on three main services: Support, Update, and Train—so you’re never alone when dealing with complex control system issues.
Support — Get Help When You Need It
✔️ 24/7 hotline available for urgent issues and operational disruptions
✔️ Troubleshooting alarms, plant trips, network problems, and more
✔️ Proactive diagnostics to identify and fix problems early
✔️ Quick, reliable support from engineers familiar with your system
No outdated retainers. No generic help desks.
With EXPERTCONNECT+™, you have reliable access to automation experts who understand your operations.
Recurring issues? It might be time for LAUNCHPOINT™ or AUDITIQ™
If the same alarms, slowdowns, or fixes keep coming back, explore whether your system needs a deeper evaluation—or a smarter design plan.
Update — Stay Secure and Compatible
✔️ Support for firmware and software updates
✔️ Guidance on security updates and compliance alignment
✔️ Tracking lifecycle status to identify outdated or unsupported hardware
✔️ Assistance with planning future upgrades or system expansion
Control systems evolve. So should your support.
We help you stay up-to-date, not just patched, and incorporate proactive updates into your strategy.
Train — Keep Your Team Sharp
✔️ Remote operator training and knowledge sharing
✔️ Discounts on advanced training for systems like Ignition and PCS7
✔️ Support for onboarding new staff or role changes
✔️ Access to Pigler’s best practices and documentation
Systems don’t run themselves.
We ensure your team has the tools, knowledge, and confidence to work efficiently.
💡 Want more insights?
Subscribe to our monthly newsletter for practical tips on improving system performance, reducing risk, and planning smarter upgrades—no fluff, just field-tested advice.
Why EXPERTCONNECT+™ Matters
- Minimizes downtime with quick, expert support
- Keeps your technology current and prepared for the future
- Develops in-house skills for more efficient, safer operations
- Avoids frequent contract renewals with simple subscription access.
EXPERTCONNECT+™ shows our approach to automation—more than just installation and project completion.
Most integrators stop at execution. We created EXPERTCONNECT+™ because our commitment to your success goes beyond just finishing the project. It’s a mindset that customers and partners say distinguishes us.
➡️ Ready to Extend the Value of Your Control System?
If you’ve recently completed a POWERUP™ project—or if you’re ready to bring consistency and confidence to your current operations—EXPERTCONNECT+™ is the natural next step.
Ready to Stay Ahead—Not Just Keep Up?
EXPERTCONNECT+™ helps you avoid downtime, strengthen your team, and keep your control system ready for what’s next.
