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The Hidden Costs of Spare Parts Management Failures

TL;DR

Spare parts management failures don’t just cost the price of a component, they lead to hidden costs like downtime, inflated prices, and customer impact. By identifying critical spares, prioritizing by risk, tying stocking to lifecycle plans, and reviewing regularly, plants can avoid being caught unprepared.

Picture this: production halts because of a failed I/O card. Your team rushes to find a replacement, only to discover the part is obsolete, on backorder, or three times the price from a reseller. The real cost isn’t just the part — it’s the unplanned downtime, overtime labor, and missed customer orders.

That’s the hidden cost of spare parts management failures.

This happens more often than most teams realize. Every automation platform eventually retires hardware, leaving plants unprotected if they haven’t prepared a proactive plan. For example, Siemens’ ET 200M I/O system will enter spare-parts-only status on October 1, 2025 — a reminder that even popular systems reach the end of life. But ET 200M isn’t the only one. Rockwell, ABB, Emerson, Beckhoff — each vendor has similar timelines, and every plant is at risk when lifecycle changes catch them off guard.

Spare parts management failures usually occur because of gaps, not because teams don’t care. These gaps can include assumptions about availability, budget trade-offs, lifecycle blind spots, or simply a lack of a clear process.

The good news: these failures are avoidable. Here’s how to develop, execute, and sustain a spare parts strategy that keeps your plant operating smoothly and prevents hidden costs.

Spare Parts Management

Step 1: Identify Your Critical Spares

Not every component in your control system needs a place on the spare parts shelf. The aim is to prioritize the parts that could halt production completely if they fail.

Here’s a simple way to define “critical”:

      • Can it shut down operations if it fails? If yes, it’s critical.
      • Is it hard to source quickly? If yes, it’s critical.
      • Does it take specialized setup or configuration? If yes, it’s critical.


Common Examples of Critical Spares

      • CPUs and controllers — without them, the entire process halts.
      • I/O cards and communication modules — often single points of failure.
      • Power supplies — inexpensive, but a common cause of downtime.
      • Specialty modules or legacy hardware — harder to replace on short notice.

Pro Tip: Don’t build this list in a silo. Engage both your maintenance team (who know what fails most often) and your operations team (who feel the impact when it does). Together, they’ll identify what’s truly critical for uptime.

Step 2: Prioritize by Risk and Lead Time

Once you’ve identified your critical spares, the next step is to prioritize them based on urgency. Not all parts pose the same level of risk, and not all require the same stocking approach.

Here’s a simple way to prioritize:

      • Failure likelihood: How often does this component fail in real-world use?
      • Production impact: What happens if it fails — a slowdown or a full shutdown?
      • Lead time: How quickly can you realistically get a replacement?

When you consider these factors together, you can create a clear priority list. The goal isn’t to stock everything — it’s to direct resources where they’ll make the biggest impact.

Example Breakdown

      • High risk / long lead time: Controllers, legacy I/O cards, specialty modules → keep spares on site.
      • Medium risk / medium lead time: Power supplies, communication modules → stock at least one backup.
      • Low risk / short lead time: Common sensors, cables, HMIs → order as needed, but verify availability annually.


Pro Tip:
Don’t only consider cost when ranking options. A $300 part that takes 12 weeks to replace could be a bigger risk than a $5,000 part that can be shipped overnight.

Step 3: Tie Stocking to Lifecycle & Modernization

It’s tempting to think of spare parts management as just stocking shelves, but overstocking obsolete hardware can waste money and slow down necessary upgrades. The smarter approach is to tie your spare parts strategy directly to vendor lifecycle updates and your plant’s modernization plan.

Here’s how to align the two:

      • Monitor lifecycle notices: Major vendors issue bulletins stating when hardware becomes “mature” or “discontinued.” If a component nears end-of-life, plan spares carefully.
      • Stock to buy time, not avoid upgrades: Having critical spares provides your team with breathing room — but it shouldn’t replace the need for system modernization.
      • Avoid over-investing in outdated hardware: Buying too many spare parts for a system that is nearing end-of-life ties up funds that could be allocated for upgrades.
      • Use phase-outs as early warning signals: For example, Siemens’ upcoming ET 200M transition serves as a reminder that all platforms eventually phase out. Rockwell, ABB, and others have their own schedules — and plants that monitor them stay prepared.


Pro Tip:
Ask your vendors and integrators for lifecycle updates at least once a year. Incorporating spares strategy into upgrade planning helps prevent stocking shelves with parts you’ll soon phase out.

Step 4: Implement a Review & Ownership Process

Even the best spare parts plan can fail if it’s not properly maintained. Components change, systems evolve, and what was critical last year might not be relevant today. That’s why a spare parts strategy requires regular review and clear ownership.

Here’s how to keep it effective:

      • Establish an annual review cycle: Audit your spare parts list and inventory at least once a year to account for new equipment, lifecycle changes, and usage trends.
      • Assign ownership: Identify who is responsible for managing the spare parts program — whether it’s a maintenance lead, reliability engineer, or a cross-functional team.
      • Track usage and replacements: Keep clear records of when spares are used, reordered, or retired. This prevents “invisible gaps” from creeping into your inventory.
      • Watch for shelf rot: Electronic components and specialty modules can degrade if stored too long. Rotate stock and check the condition to avoid relying on parts that might not work when needed.


Pro Tip:
Consider spare parts as a living asset rather than just static inventory. Keeping ownership clear and reviews consistent ensures your plan remains relevant and dependable.

Real-World Example: When Planning Fails

Not long ago, a plant faced trouble when they needed to expand their analyzer network. Their existing networks were already full, and to add more analyzers, they required an additional Y-Link module. The problem? They didn’t have one in stock — and weren’t even sure which exact part numbers to order.

Without the right spare part on hand, the team faced uncertainty, sourcing delays, and the risk of extended downtime if one of their existing Y-Links failed. In this case, our team helped them navigate compatibility requirements and secure the correct parts. But it was a close call that highlighted a bigger problem: what happens if a critical module fails and there’s no spare available?

The hidden costs quickly become clear:

      • Production could be forced offline if analyzers can’t perform critical functions, such as measuring product purity.
      • Customer contracts might be jeopardized if quality standards can’t be guaranteed.
      • Every day waiting on a replacement part drives up downtime costs and pressure on plant teams.

This situation highlights why managing spare parts can’t be left to luck. Even highly skilled teams can be caught unprepared without a planned approach.

From Failure to Resilience

Spare parts management failures rarely stem from a single bad decision. More often, they occur because gaps go unnoticed due to assumptions about availability, lifecycle blind spots, or a lack of regular review—the result: downtime, increased costs, and unnecessary stress.

That’s why it’s essential to integrate spare parts management into a structured process. At Pigler Automation, our AUDITIQ™ assessment can include spare parts reviews as a way to help plants stay ahead of risks. Whether you’re managing legacy hardware or preparing for modernization, having a clear view of what’s critical and what’s vulnerable gives you control.

Uncover the Gaps in Your spare Parts Strategy with AUDITIQ™

Make spare parts management a strength, not a blind spot

Review My Spare Parts StrategyExplore AUDITIQ™

Uncover the Gaps in Your Spare Parts Strategy with AUDITIQ™

Make spare parts management a strength, not a blind spot.

 

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